The Problem
Severn Arts is a charitable arts organisation that delivers music education for young people and arts activities and services for all across Worcestershire. As a forward-thinking organisation, Severn Arts needed a reliable, secure and scalable technology infrastructure to support its operations and ensure seamless communication among staff and stakeholders. Since 2022, HBT Communications has been the trusted partner for Severn Arts, providing a comprehensive suite of services, including telephony, connectivity, mobiles, IT support and security. Our all-in-one approach has enhanced efficiency, security and collaboration across the organisation. Before partnering with HBT Communications, Severn Arts faced several challenges:• Dispersed Workforce Communication Issues: Staff working remotely and across multiple locations needed a seamless, reliable communication system.
• IT Security Concerns: The organisation required stronger security measures, including Multi-Factor Authentication (MFA), to protect sensitive data and guard against cyber threats.
• Scalability Challenges: As Severn Arts continued to grow, they needed a flexible and future-proof IT solution to support their expanding operations.
Results
The Benefits of a Single Supplier By partnering with HBT Communications for all their IT and communication needs, Severn Arts has benefited from: • Simplified Management: A single point of contact for all technology services.• Enhanced Security: A cohesive approach to IT security, reducing vulnerabilities.
• Improved Efficiency: Streamlined operations and faster issue resolution.
• Cost Savings: Reduced overheads with an all-in-one provider.
• Future-Proofed Technology: Scalable solutions that adapt to the organisation’s growth and evolving needs.
The Solution
HBT Communications implemented a unified approach by delivering:
• Telephony: A reliable VoIP solution ensuring clear communication across all departments.
• Connectivity: High-speed, secure internet connectivity to support online collaboration and digital initiatives.
• Mobiles: Business-grade mobile solutions tailored to the organisation’s needs.
• IT Support & Security: Proactive monitoring, troubleshooting and cybersecurity measures to protect sensitive data and operations. .Recognising the increasing need for enhanced security, HBT Communications recently supported Severn Arts in rolling out Multi-Factor Authentication (MFA) across the organisation. This initiative bolstered their cybersecurity posture, ensuring that staff accounts were safeguarded against unauthorised access. As with all our security rollouts, we provided:
• Seamless deployment with minimal disruption.
• Clear guidance and training for staff.
• Ongoing support to address any queries or issues.
