In today’s digital world, dental practices rely heavily on IT systems for patient records, appointment scheduling, imaging and billing. When technology fails, it can disrupt patient care, delay treatments and damage your reputation. That’s why minimising downtime is critical and HBT Communications is here to help.

The Real Risks of Downtime for Dental Practices

• Interrupted Patient Care: If your practice management software or imaging systems go offline, appointments stall and patients wait longer. With 35 million dental treatments delivered annually in the UK, even short outages can delay care for hundreds of patients.
• Compliance Risks: Data loss or system failures can jeopardise GDPR compliance and patient confidentiality. Healthcare accounts for 33% of all UK data breaches, and a single breach can cost £35,000+ in fines and recovery.
• Financial Impact: Missed appointments and delayed billing reduce revenue. Industry studies show downtime can cost up to £4,300 per minute for UK businesses, and even small practices can lose £7,500 per incident.

Common Causes of IT Issues in Dental Practices

• Server or network failures affecting patient record access.
• Software crashes in dental imaging or practice management systems.
• Cyber-attacks targeting sensitive patient data.
• Power outages or hardware malfunctions.

Our Solutions for Dental Practices

Proactive Monitoring:
We monitor your systems 24/7 to detect issues before they disrupt your clinic. From servers to imaging devices, we keep everything running smoothly.

Rapid Emergency Response:
When problems occur, our expert technicians act fast, remotely or on-site, to restore functionality and minimise patient disruption.

Specialist Expertise:
With over 30 years of experience and certified engineers, we understand the unique IT needs of dental practices, including compliance and data security.

Ongoing Optimisation:
Regular reviews ensure your systems stay secure, efficient and ready for growth. We help you plan upgrades and prevent future downtime.

Why Choose HBT Communications?

• 24/7 Monitoring – Prevent issues before they disrupt your practice.
• Fast Response – Quick remote or on-site support when downtime occurs.
• Data Security – Protect patient information and stay GDPR compliant.
• Dental-Focused Solutions – IT strategies tailored for your clinic.
• Proven Expertise – 30+ years of experience with certified engineers.

📞 Sales: 02476 867 422 | Support: 02476 867 401
📍 HB House, Foleshill Enterprise Park, Coventry, CV6 5NX

Partner with HBT Communications and keep your dental practice online, secure, and patient-focused.