Your Dream Pad Partners with HBT Communications for a Smooth Office Launch

The Problem

When Your Dream Pad, a new estate agency, opened their first office, they turned to HBT Communications for help with setting up essential services, including telephony, internet, IT support, and hardware. They were moving into an old butchers so needed to ensure the property was ready to function as an Estate Agents.

In Summary

HBT Communications supported Your Dream Pad with cabling of the new office and supply of brand new IT hardware. We have then also provided a cloud based telephony solution, internet connectivity and IT support to ensure the business can provide first class service to its customers every single day.

The Solution

HBT Communications was there every step of the way to ensure Your Dream Pad was ready to serve clients with the highest level of service. We provided:

• Office Cabling: After our on-site survey revealed the absence of CAT5 cabling, we designed a detailed plan to install the necessary infrastructure to meet the team’s needs.
• IT Hardware: We supplied new monitors, keyboards, and PCs, enabling the team to work efficiently from day one.
• Cloud-Based Telephony: We recommended a fully cloud-based telephony solution. This product supports the flexibility Your Dream Pad needed with features like a mobile app, desktop client, voicemail-to-email, and free calls to UK landlines, mobiles, and 20 international destinations. With the mobile and desktop apps, the team can manage calls from anywhere, ensuring they never miss important calls from clients.
• Internet Connectivity: We provide a fibre internet connection ensuring Your Dream Pad can make the most of fast internet speeds driving efficiencies in the business.
• IT Support: HBT provides a comprehensive IT support package. The support includes 24/7 performance monitoring, scheduled maintenance, security, and backup management. Our on-site and desk-based support team ensures any IT queries are handled promptly.

Testimonial